Career & Workplace Support Specialist

About Us

Support people with intellectual disability to sustain meaningful long-term employment
• Join a values-led organisation championing inclusion and workplace success
• Part-time 55 hours per FT, $37.96 per hour + salary sacrificing

Make possibilities a reality for people with intellectual disability.

Join Endeavour Foundation as we transform inclusive employment outcomes across Australia.

What is Inclusive Employment Australia (IEA)?

Inclusive Employment Australia (IEA) is a national employment program led by Endeavour Foundation that empowers people with intellectual disability to prepare for, gain and sustain meaningful open employment. It focuses on person-centred support, employer engagement, and creating lasting inclusion in the workforce.

About the Role

As a Workplace Support Specialist (WSS), you will provide ongoing post-employment support to both participants and employers to help ensure sustainable employment outcomes. This role is focused on maintaining strong relationships, managing barriers to employment, and delivering high-quality support that enables individuals to thrive in the workplace.

You'll work closely with customers, employers, and internal stakeholders to provide tailored support, monitor employment outcomes, manage claims processes, and deliver workplace solutions aligned with contractual and organisational requirements.

This is a fast-paced and rewarding role requiring strong relationship management, administration, and problem-solving skills, along with the ability to work both autonomously and collaboratively within a dispersed team environment.

Key Responsibilities

• Provide ongoing post-placement support to customers and employers to ensure sustainable employment outcomes.
• Build and maintain strong employer relationships to support workplace success and future opportunities.
• Monitor customer progress, manage barriers to employment, and implement appropriate support strategies.
• Complete claims submissions, case notes, and required documentation in line with contractual and organisational requirements.
• Deliver customer training, workplace support, and employer diversity education where required.
• Manage vacancies and employment opportunities generated through existing employer relationships.

About You

• Experience in employment services, community services, recruitment, NDIS, or other customer-focused industries.
• Strong relationship-building, communication, and administration skills.
• Ability to manage competing priorities and work autonomously.
• Empathy and resilience when supporting customers experiencing barriers to employment.
• Experience working with people with intellectual disability or lived experience with disability (highly regarded).

Other Requirements

• Hold current worker screening checks, as required by legislation and organisational policies.
• Hold a current Class C Drivers Licence.

Benefits and Perks

• Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
• An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members.
• Discounts on Corporate Private Health Insurance Plans, white goods, and appliances.
• Discounted family gym memberships through Fitness Passport.
• Paid Parental Leave.
• Reward and Recognition Program.

Intrigued? We'd love to hear from you. Please click "apply" to submit your application and join #TeamPossible today!

Endeavour Foundation is one of Australia's largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.

Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.

If you're ready to join a team who are passionate, culturally strong and drive positive outcomes, apply now! We look forward to hearing from you!